Claro Perú has launched a comprehensive technical and operational preparation plan to reinforce network resilience and sustain telecommunications connectivity across Peru during the El Niño climate phenomenon.
The telecommunications company is increasing its specialized technical crews in high-risk northern and southern zones by 50 percent, placing emergency response teams on continuous alert to address weather-related infrastructure disruptions.
To protect critical transmission infrastructure from heavy rainfall and soil movement, field teams have deepened more than 30 stretches of fiber optic cable in northern Peru, where coastal valleys face heightened flood risks during wet seasons.
Power System Upgrades and Network Intelligence
Claro has also strengthened electrical power backup systems at more than 400 critical base station sites across the country. The upgrades include installing more than 1,700 lithium battery banks alongside roughly 300 electrical generator sets, ensuring cell towers remain functional during public power grid outages.
At its Network Operations Center, the provider is deploying artificial intelligence tools capable of monitoring network performance continuously. The automated system can redirect data traffic within milliseconds to preserve service fluidity if severe weather damages physical transmission lines.
Claro Perú is one of the largest telecommunications providers in Peru, offering mobile, fixed-line, broadband, and television services nationwide as a subsidiary of the Mexico City-based telecommunications conglomerate América Móvil. A Network Operations Center serves as a central hub where telecommunications engineers supervise network integrity, track signal distribution, and manage traffic flow across nationwide cell networks.
El Niño Risks and Regional Vulnerability
Network stability is vital in Peru during El Niño events, a recurring climate pattern marked by warming sea surface temperatures in the eastern Pacific Ocean. In Peru, the phenomenon generates heavy precipitation, swelling river basins, and destructive mudslides known locally by the Quechua term huaicos. Torrential rains across northern coastal and mountain areas routinely erode roads, knock out power grids, and sever buried communications cables.
Redundancy Mechanisms and Emergency Response
To maintain communications during physical infrastructure damage, Claro has incorporated automated redundancy mechanisms into its fiber optic networks. The system automatically reroutes voice and data traffic along alternative terrestrial pathways if a main transmission link is severed by a mudslide or physical cut.
The company also relies on backup connectivity provided by its own coastal submarine cables. Submarine telecommunications cables run along the Pacific seabed, offering secure transmission routes that remain unaffected by land-based flooding, landslides, or electrical grid collapse.
Juan David Rodríguez, technology director of Claro Perú, stated that the company's purpose is to improve the lives of Peruvians through telecommunications. He explained that teams prepared in advance to mitigate potential service interruptions so families, businesses, and local communities experience minimal impact from the climate phenomenon.
Rodríguez emphasized that combining advanced technology with rapid emergency response capabilities does not only keep citizens connected during disaster situations, but also helps save lives and accelerates the recovery of affected cities.
Specialized technical teams will maintain permanent 24-hour monitoring and remain on alert seven days a week throughout the emergency period, ready to activate immediately as weather emergencies develop.
