The National Consumer Secretariat (Senacon), of the Ministry of Justice and Public Security, stated that the company Gol Linhas Aéreas did not offer the necessary answers regarding what happened during the transport of the dog Joca, which caused the death of the pet, of the golden retriever breed. , large and weighing 47 kg, on April 22nd.
Gol responded to the notification sent by Senacon. In its response, the company claimed to have carried out all the procedures foreseen and described in the pet air transport manual.
“We comply with all the protocols stipulated by the Ministry of Agriculture and the Federal Council of Veterinary Medicine that are mandatory for the boarding of pets”, responded the company Gol Linhas Aéreas to the Senacon notification.
However, secretary Wadih Damous, holder of the portfolio, considered the response unsatisfactory. “We are committed to establishing standards for properly and reliably transporting pets on trips to prevent future incidents like this. The company responded to the notification, but did not offer the necessary answers for us to understand what happened during Joca's transport. It’s not enough!” said Wadih Damous.
The MJ wants further clarifications to be made after the company's response. Senacon will request information about the veterinarian's report on the cause of death, call Gol to discuss new procedures for boarding animals, before the end of the 30-day suspension, the deadline adopted by the company after the event that resulted in the dog's death .
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A dog named Joca, five years old, a large golden retriever breed weighing 47 kg, died during air transport by Gollog, a Gol company, after an error at the destination, on April 22nd. The pet should have been taken from Guarulhos International Airport, in São Paulo, to Sinop (MT), but was mistakenly placed on an aircraft that boarded for Fortaleza (CE).
The animal ended up being sent back to Guarulhos and when the owner arrived to find it, it was already dead. According to the owner, the veterinarian had given a medical certificate indicating that the animal would survive a two and a half hour trip, but with the error, Joca could not survive the almost 8 hours on the plane.
Source: CNN Brasil
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